Last updated: April 4, 2026
Effective date: April 4, 2026
These Terms of Service ("Terms") govern your use of the PreOrder Now application ("App", "Service") provided by PreOrder Now ("we", "us", "our"). By installing, accessing, or using the App, you ("Merchant", "you", "your") agree to be bound by these Terms. If you do not agree to these Terms, do not install or use the App.
PreOrder Now is a Shopify application that enables merchants to:
You must have an active Shopify store and be authorized to install applications on that store. You must be at least 18 years old or the age of majority in your jurisdiction.
By installing the App, you authorize us to access your Shopify store data as described in our Privacy Policy and as required by the requested API scopes. You are responsible for all activity that occurs under your account.
You agree to provide accurate, current, and complete information during installation and to update such information as needed. We are not responsible for errors resulting from inaccurate information you provide.
The free plan includes up to 10 pre-orders per calendar month. The counter resets on the 1st of each month. When the limit is reached, you will be unable to create new pre-order configurations until the next month or until you upgrade to a paid plan.
Paid plans (Basic and Growth) are billed through Shopify's Billing API. By subscribing to a paid plan, you authorize Shopify to charge the applicable fees to your Shopify account. All prices are in USD unless otherwise stated.
Paid plans may include a free trial period. At the end of the trial, you will be automatically charged the plan price unless you cancel before the trial expires. You will receive notice before the trial ends.
You may cancel your subscription or downgrade to a lower plan at any time through the App's billing page. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
We reserve the right to modify plan prices with 30 days' advance notice. Price changes will not affect your current billing period. Continued use after price changes take effect constitutes acceptance of the new pricing.
All fees are exclusive of applicable taxes. You are responsible for any sales tax, VAT, GST, or other taxes imposed on the transaction by your jurisdiction.
You may use the App solely for its intended purpose of managing pre-orders on your Shopify store, in compliance with all applicable laws and Shopify's Terms of Service.
You agree not to:
You are solely responsible for ensuring that your use of pre-orders complies with all applicable laws in your jurisdiction, including consumer protection laws, advertising regulations, and laws governing pre-sales or advance payments.
You are responsible for:
You are responsible for clearly communicating to your customers that they are placing a pre-order, including expected delivery timelines and your cancellation/refund policy for pre-orders.
As a data controller, you are responsible for:
You are responsible for properly configuring the theme app extension in your store's theme. Incorrect setup may result in the pre-order button not appearing or functioning as expected.
The App, including all code, design, features, and documentation, is owned by PreOrder Now and is protected by intellectual property laws. Nothing in these Terms grants you ownership rights to the App.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for its intended purpose during your active subscription. This license terminates upon uninstallation of the App or termination of these Terms.
You retain all rights to the content you provide through the App (button text, email templates, product configurations). By submitting content, you grant us a limited license to use it solely for providing the Service.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Our total aggregate liability for all claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability shall be limited to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless PreOrder Now, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:
We strive to maintain high availability but do not guarantee uninterrupted service. The App depends on Shopify's platform and third-party infrastructure that may experience downtime.
We may perform scheduled or emergency maintenance that temporarily affects App availability. We will endeavor to provide advance notice for scheduled maintenance.
We reserve the right to modify, update, or discontinue any feature of the App at any time. For material changes that reduce functionality, we will provide 30 days' notice where practicable.
You may terminate these Terms at any time by uninstalling the App from your Shopify store.
We may suspend or terminate your access to the App immediately if:
Upon termination:
Before filing any formal dispute, you agree to contact us and attempt to resolve the issue informally for at least 30 days.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PreOrder Now is established, without regard to conflict of law principles.
Any claim arising from or related to these Terms must be filed within one (1) year after the cause of action arose, or it is permanently barred.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and PreOrder Now regarding the App.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures.
We reserve the right to modify these Terms at any time. We will notify you of material changes through the App dashboard or by email at least 30 days before they take effect. Your continued use of the App after changes become effective constitutes acceptance of the modified Terms.
If you have questions or concerns about these Terms, please contact us: