Last updated: April 4, 2026
Effective date: April 4, 2026
PreOrder Now ("App", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you install and use our Shopify application. Please read this policy carefully. By installing or using the App, you consent to the practices described herein.
When you install the App, we automatically receive from Shopify:
To provide pre-order functionality, we access:
When orders are placed for pre-order products, we collect:
Information you voluntarily provide through the App:
We do not use cookies, tracking pixels, or analytics within the App. We do not collect IP addresses, browser information, or device identifiers from merchants or their customers.
| Data | Purpose | Legal Basis |
|---|---|---|
| Store information | Authenticate your store, manage your account | Contract performance |
| Product information | Display products in the App, write pre-order metafields to your storefront | Contract performance |
| Order information | Track pre-orders, send notifications, manage fulfillment | Contract performance |
| Customer email/name | Send pre-order confirmation and fulfillment notification emails | Legitimate interest |
| Merchant email | Send new pre-order notifications to store owner | Consent |
We do not use your information for:
We may share data with the following third-party service providers who assist in operating the App:
Each service provider is contractually obligated to protect your data and use it only for the services they provide to us.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
We do not sell, rent, or trade personal information to third parties for their commercial purposes. We do not engage in data brokering.
Your data is stored on secure servers provided by Railway, located in the United States. Data is transmitted between your Shopify store and our servers via encrypted HTTPS connections.
We implement industry-standard security measures including:
In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authority within 72 hours of becoming aware of the breach, as required by GDPR and applicable law.
We retain your data for as long as the App is installed on your store. Pre-order records are retained to provide historical reporting.
When you uninstall the App:
Pre-order configuration metafields written to your products remain on your Shopify store after uninstallation. You can remove these manually through the Shopify admin or they will have no effect without the App's theme extension active.
If you are located in the EEA, you have the following rights:
If you are a California resident, you have the right to:
Canadian residents have the right to access their personal information, challenge its accuracy, and withdraw consent for its collection, use, or disclosure.
To exercise any of these rights, contact us at the email address listed below. We will respond to your request within 30 days. You may also uninstall the App at any time through your Shopify admin, which will trigger our data cleanup process.
When a customer places a pre-order on your store, we collect their email address and name (as provided through the Shopify checkout) solely for the purpose of managing the pre-order and sending notifications.
We handle all Shopify GDPR webhooks for customer data:
As a merchant, you are the data controller for your customers' personal information. You are responsible for obtaining appropriate consent from your customers and including pre-order data processing in your store's privacy policy.
The App does not set any cookies on your storefront. The pre-order button theme extension operates without cookies, local storage, or any client-side tracking. The App's admin interface uses Shopify's built-in session management.
The App is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete that information promptly.
Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place, including standard contractual clauses approved by the European Commission, where applicable.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide notice through the App dashboard. Your continued use of the App after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all inquiries within 30 days.
If you are located in the EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.